Our Staff

Katie Habusta, Office Manager/Head RVT

Fear Free Certified Professional.

Katie joined the SHAH team in August 2016. She started as an intern while in school and moved her way up to head RVT and now her role as Office Manager. Her responsibilities at the clinic have a wide range but her favorite place is assisting in surgery with Dr. Welsh or working on dental prophylaxis. She always comes into work with a positive attitude and a smile. 

“I love working at SHAH because I get to use what I learned in school to help care for and educate our clients on the best practices for their pets. I love having a team that is equally passionate about providing a high level of love and care to our patients.”

At home, Katie has two dogs and two cats. You can find her anywhere from camping, hiking and kayaking to having a Netflix binge on the couch with her girlfriend!  She absolutely loves taking her pets on adventures, her tripod pooch even has his own Instagram @the_incredible_watson! 

Heidi Tobin, RVT

Fear Free Certified Professional.

Heidi joined SHAH as a veterinary assistant and has continued with us as a registered veterinarian technician since 2017.  She has an uncommon loving devotion to animals of all shapes and sizes. Caring for animals is her passion.  Heidi graduated with an Associate of Applied Science degree in Veterinary Technology.

Heidi shares her home with three cats, three dogs and her husband. Two dogs, Samson and Delilah, and one beautiful kitten, St. Thomas of Shaker Heights, were welcome additions to the Tobin family by way of rescue through Shaker Heights Animal Hospital.

“I love coming to work at SHAH! I am constantly inspired by the love we all share for our animal friends.”

Heidi loves hanging out with her pets and husband, watching Netflix and movies.  She also enjoys walking her dogs, caring for feral cats, and gardening.

REANNIN BAILEY, RVT

Reannin joined the SHAH team in March 2020, just in time for Covid-19! She graduated and became a RVT in 2015 and has been working in the field ever since.  Reannin has always loved animals and knew from a young age that she wanted to work in veterinary medicine.  She is a rescuer at heart and always seems to have “extra” cats in need of a good home!  Reannin has cats, dogs, a cockatiel, a tarantula, and a plethora of fish.  “I love meeting new animals as well as getting to see previous patients!  Getting to know their specific quirks and personalities brings me a sense of accomplishment and a lot of joy!”

Stephanie Ilavsky, Veterinary Assistant

Fear Free Certified Professional.

Stephanie joined the SHAH family in January 2019. She has a Bachelor’s in Biology from Capital University and worked at the Cleveland APL for four years. Stephanie is currently enrolled in the distance learning program at Penn Foster for Veterinary Technology. She has two staffie/pittie mixes, Pee Wee and Emma; three cats, Aurora, Fiona and Luci Goose; and two crested geckos, Luna and Malcolm.  Stephanie also works part-time at Boss K9 Training in Slavic Village walking dogs and assisting in training.  In her spare time she enjoys hiking, kayaking, camping, rock climbing and gardening as well as finding new places to take her pooches for photo sessions for their Instagram page, @theonewithtwodogs.

KAYLA FEE, Veterinary Assistant

Kayla joined the SHAH team in June of 2020 as a veterinary assistant. She has a Bachelor’s in Fine Arts from The Cleveland Institute of Art and previously worked for the Cleveland APL for several years.

“Working at Shaker Heights Animal Hospital is beyond a pleasure and brings me so much happiness.”

Kayla has two dogs, Prudence (bull terrier) and Rudy (staffie mix) and four cats: Vinnie, Jackson, Morty, and Muffin. 

Laura Abbott, CSR

Laura joined the SHAH family in October, 2018. She has been in and out of the veterinary field for over 15 years. She loves all animals and has three cats. She is also the mother to a wonderful son and enjoys spending her free time with her family, reading and watching movies.

TORI KRAVEN, CSR

Tori joined the SHAH family in August of 2020. She has been in the veterinary field since 2018, jumping from emergency to primary care facilities. Tori has her Bachelors from Cleveland State University and is currently enrolled in the distance learning program at Penn Foster for Veterinary Technology. She has three dogs – Louise, Worn and Phoenix. She will also be getting married in June of 2021! In her down time, she likes to watch Hulu, play with her dogs and work on her arts and crafts. 

Charlotte

Charlotte loves to welcome our clients by jumping up on the reception desk to say “hello”. She also likes to help our receptionists by lying across the computer keyboard or draping herself around their shoulders and supervising their work.

Josie

Josie loves to “talk,” and if you’re not paying attention to her she will let you know – especially when she wants her morning treats! She also doubles as a paper weight and a pen re-locator for our veterinarians and practice manager.

Mama Cat

In loving memory of Mama Cat (October 22, 2018). We miss you dearly.

Mama may not look like she’s paying attention, but nothing gets past her. When clients arrive with their cats she is always available for a thorough carrier inspection to see what’s inside. She keeps everyone in check here at the hospital.