Our Staff

Katie Habusta, Office Manager/Head RVT

Fear Free Certified Professional.

Katie joined the team at Shaker Heights Animal Hospital in August 2016. In 2020, she was promoted to Head RVT and Office Manager.  As a veterinary technician, her responsibilities include assisting in surgery, administering and monitoring anesthesia, lab work, performing X-rays, educating clients and assisting doctors during exams. Always positive, Katie’s favorite part of the job is educating clients (and kissing puppies). She earned her Associate of Applied Science degree with a focus on Veterinary Technology, and is licensed in the state of Ohio.

“I like working at Shaker Heights Animal Hospital because I get to use my learned skills to help pets and educate clients,” Katie says. “I love our staff and working with people I consider friends.”

At home, Katie has a 2-year-old pit bull named Watson, a 3-year-old domestic shorthair named Kitty Purry and a 1-year-old domestic shorthair named Oliver. She volunteers and helps with rescued pets at the local animal shelter. In her free time, Katie enjoys hiking and taking her dog on walks. She also enjoys reading, watching movies, playing with her cats, going to sports games, crafting and hanging out with her friends and her girlfriend.

Heidi Tobin, RVT

Fear Free Certified Professional.

Heidi joined SHAH as a veterinary assistant and has continued with us as a registered veterinarian technician since 2017.  She has an uncommon loving devotion to animals of all shapes and sizes. Caring for animals is her passion.  Heidi graduated with an Associate of Applied Science degree in Veterinary Technology.

Heidi shares her home with three cats, three dogs and her husband. Two dogs, Samson and Delilah, and one beautiful kitten, St. Thomas of Shaker Heights, were welcome additions to the Tobin family by way of rescue through Shaker Heights Animal Hospital.

“I love coming to work at SHAH! I am constantly inspired by the love we all share for our animal friends.”

Heidi loves hanging out with her pets and husband, watching Netflix and movies.  She also enjoys walking her dogs, caring for feral cats, and gardening.



Stephanie Ilavsky, Veterinary Assistant

Fear Free Certified Professional.

Stephanie joined the SHAH family in January 2019. She has a Bachelor’s in Biology from Capital University and worked at the Cleveland APL for four years. Stephanie is currently enrolled in the distance learning program at Penn Foster for Veterinary Technology. She has two staffie mixes, Pee Wee and Emma, and two cats, Aurora and Fiona. In her spare time she enjoys hiking, rock climbing and gardening as well as taking her pooches on walks in the park.

KAYLA FEE, Veterinary Assistant


Laura Abbott, CSR

Laura joined the SHAH family in October, 2018. She has been in and out of the veterinary field for over 15 years. She loves all animals and has three cats. She is also the mother to a wonderful son and enjoys spending her free time with her family, reading and watching movies.


Tori joined the SHAH family in August of 2020. She has been in the veterinary field since 2018, jumping from emergency to primary care facilities. Tori has her Bachelors from Cleveland State University and is currently enrolled in the distance learning program at Penn Foster for Veterinary Technology. She has three dogs – Louise, Worn and Phoenix. She will also be getting married in June of 2021! In her down time, she likes to watch Hulu, play with her dogs and work on her arts and crafts. 


Charlotte loves to welcome our clients by jumping up on the reception desk to say “hello”. She also likes to help our receptionists by lying across the computer keyboard or draping herself around their shoulders and supervising their work.


Josie loves to “talk,” and if you’re not paying attention to her she will let you know – especially when she wants her morning treats! She also doubles as a paper weight and a pen re-locator for our veterinarians and practice manager.

Mama Cat

In loving memory of Mama Cat (October 22, 2018). We miss you dearly.

Mama may not look like she’s paying attention, but nothing gets past her. When clients arrive with their cats she is always available for a thorough carrier inspection to see what’s inside. She keeps everyone in check here at the hospital.